SaaS Alerts' Office Hours | 10.21.25

From Kaseya’s acquisition of Inky to new feedback tools, API breach strategies, and Microsoft licensing insights — this Office Hours is packed with platform updates and practical takeaways for MSPs.

🧩 Highlights from this session:

✉️ Inky replaces Graphis — transition timeline and integration updates
💡 Move from Nolt to the Ideas Portal for feature requests, feedback, and roadmap visibility
🔐 Microsoft Licensing Compliance — Business Premium, P1/P2 admin accounts, and Defender Suite pricing
🧠 How SaaS Alerts uses machine learning to model user behavior and reduce alert noise
🧩 API breach response: why real-time visibility is key and what data can’t be recovered
🧰 Building better alerts with IOCs (Indicators of Compromise) for cleaner reporting and fewer duplicates
📊 Enhanced report scheduling and organization-level delivery
🔑 Handling break-glass accounts, YubiKey telemetry, and conditional access monitoring
💬 Community spotlight: Discord connections, Idea Portal feedback, and training announcements
📈 Perfect for MSPs looking to improve alert efficiency, manage licensing challenges, and stay ahead of evolving SaaS security capabilities.

👍 Like, 🔔 Subscribe, and share your Inky transition or IOC setup questions in the comments!

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