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SaaS and the SMB: Support is the frontline of customer engagement

Автор: Desk.com: Fast, awesome customer service

Загружено: 2016-06-30

Просмотров: 482

Описание:

Leyla Seka, GM and SVP of Salesforce Desk, along with Jason Lemkin of SaaStr, Bill Macaitis of Slack and Lauren Vaccarello of Box discuss how software-as-a-service has transformed the way small businesses build customer loyalty and optimize the customer experience. This is part one of a six-part series.

SaaS and the SMB: Support is the frontline of customer engagement

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