Managing Quality 4 0 combining ISO 25010 Criteria and ITIL practices
Автор: American Society for Quality, Quality Management Division
Загружено: 2020-09-10
Просмотров: 1648
With Daniel Zrymiak
In this informative 60-minute webinar, you will learn to:
Understand how Quality 4.0 applies proven quality practices to address several specific examples of Industry 4.0 including Additive Manufacturing, Artificial Intelligence, Digital Manufacturing, Cloud Computing, Blockchain, Big Data and Analytics, and the Internet of Things.
Identify and apply international models (ISO 25010: Systems and Software - Quality Requirements and Evaluation; ISO 25012: Data Quality) to determine applicable quality characteristics.
Identify and apply ITIL practices for managing information and technology, with specific emphasis on Business Analysis, Change Enablement, Release Management, Deployment Management, Incident and Problem Management, and Continuous Improvement.
Combine these practices, along with Cost of Quality metrics, to determine the return on investment and benefit to Quality of Quality 4.0 application and deployment.
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