Why The NYC Subway Is Such A Mess

Hybrid work has meant fewer riders on New York City's subway and a drop in fare revenue for the system's operator the Metropolitan Transportation Authority. The number of paid weekly subway riders on the New York City subway averaged 3.6 million in June, according to the MTA, compared with daily ridership of almost 5.5 million in 2019. Inflation and transit crime have also impacted subway ridership.

Fare evasion has taken its toll on the transit authority too costing the MTA $690 million last year including $285 million on its subways. The MTA is the operator of New York's more than 6,400 subway cars, more than 5,700 buses, two of the country's busiest commuter trains and multiple bridges and tunnels.

So when will New York City subway riders return? And what can the MTA do to respond to fare evaders? Watch the video to learn more.

Chapters:
00:00 — Introduction
02:53 — Private companies
06:30 — Fare evasion
09:43 — Subway fare revenue
10:53 — MTA building costs

Produced and Shot by: Shawn Baldwin
Edited by: Dain Evans
Additional Camera: Ryan Baker
Animations: Christina Locopo, Josh Kalven
Supervising Producer: Jeniece Pettitt

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Why The NYC Subway Is Such A Mess