Granola AI: The Problem Nobody Talks About

Granola AI review: This AI meeting notes app has serious UX problems. I tested Granola's automatic transcription, AI note-taking features, and meeting summary tool but found major issues with diarization accuracy, no personal Gmail login, missing public API, and broken folder automation that make this hard to recommend.
0:00 Can't Log In With Gmail
0:45 What Is Granola AI Meeting Notes
1:15 Gmail Account Restriction Kills Revenue
2:30 Granola UI Walkthrough and Calendar Sync
2:55 Audio Capture Actually Works Perfectly
3:42 Folder Organization System Fails
4:25 Automatic Meeting Sorting Doesn't Work
5:00 Inside a Granola Meeting Recording
5:52 Diarization Problems - 20% Error Rate
6:18 Why Speaker Identification Matters
7:07 Wrong Attribution Ruins Performance Reviews
7:29 Chat Interface and AI Query System
8:35 Sharing Notes With Your Team
10:00 Better Than Zoom AI Note Taker
10:23 Missing Public API Is A Dealbreaker
11:08 Why Software Engineers Need API Access
12:10 Zapier Integration Isn't Enough
12:40 Someone Reverse Engineered The API
13:24 Open The API Or Lose To Competitors
13:45 Final Verdict: 1 Out of 2 Thumbs Up
14:30 Should You Buy Granola AI Right Now
Granola AI meeting notes app promises automatic transcription and AI-powered meeting summaries for busy managers and engineers. After testing Granola extensively at my software engineering job, I found the audio capture technology works flawlessly without configuration, but critical UX flaws hold it back. The app won't accept personal Gmail accounts, speaker diarization fails 20% of the time attributing quotes to wrong people, folder automation barely functions, and there's no public API for power users.