Future Of IT Support in 2025: Key Role Changes And Trends

The Evolution of IT Support Roles: What’s New in 2025 #itsupport

IT support roles are evolving fast. With new technologies like AI, cloud computing, and cybersecurity threats, IT techs need to keep up. Please visit my website to get more information: https://www.emilioaguero.net/

In this video, we break down the latest trends and skills required for level 1, 2, and 3 support roles in 2025. From automation and DevOps to advanced cloud tools, see what skills you’ll need to thrive. Subscribe for more insights on the future of IT roles!

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My name is Emilio Aguero and I’m a technology enthusiast from Melbourne Australia. I’ve been into computers ever since setting up my first pentium computer years ago. I love technology and make videos about all things tech every week. Would love it if you support my channel by subscribing and staying up to date with what I'm releasing!

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Chapters:

0:00 Intro
0:02 Evolution of IT Support
1:02 Cloud and Virtualization
2:03 IT Support Levels
3:10 Systems Admin Changes
3:54 Shift to Cloud and DevOps
5:28 Remote Work and Security
6:30 AI in IT Support
8:36 Automation and Scripting
9:59 Cybersecurity Focus
11:30 Tools for Cybersecurity
13:17 Keeping Up with Trends
13:45 Final Thoughts

This video is about the Future Of IT Support: Key Role Changes And Trends In 2025. But It also covers the following topics:

Changes In IT Roles 2025
Evolving IT Support Roles
Cybersecurity In IT Support

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