TRAINING THURSDAY - Be Heard, Be Clear

Jordan and Kerry shoot the breeze on the Larry Fisher Way renaming ceremony, and on ICBA’s latest featured course, Understanding the “Give and Take” of Assertiveness.

In construction, communication can make or break a team. Striking the right balance between being too passive or too aggressive is key—and that’s where assertiveness comes in.

Join communication expert Paula Connolly for a half-day, live online course on May 8, 2025, and learn how to confidently navigate tough conversations, give effective feedback, and build stronger relationships on the job.

🔍 You’ll learn how to:

✅ Recognize the difference between assertive, passive, and aggressive styles
✅ Use tone, body language, and listening skills to get your message across
✅ Say “no” respectfully and manage emotionally charged situations
✅ Express your point of view clearly—without conflict

📅 Date: May 8, 2025
🕣 Time: 8:30 AM – Noon PDT (Live Online)

Whether you're on site or in the office, assertiveness is a leadership skill worth mastering.

👉 Register now and boost your communication confidence! https://icbatraining.arlo.co/w/course...

Missed this one? Check out icba.ca/courses for options

#Assertiveness #ConstructionLeadership #CommunicationSkills #ICBATraining #WorkplaceSuccess