Zoho Client Segmentation

Table of Contents:
0:33 - Zoho Segmentation
1:42 - What is the module that is contributing the data?
3:27 - RFM Model
4:33 - Recency Field
5:08 - Frequency Field
5:37 - Monetary Field
6:50 - Contact Scores
8:06 - Setting Client Criteria
13:33 - Contacts Score / Recency, Frequency, Monetary
17:18 - Segment Labels
19:09 - How to work based on segmentation



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