How-To: Automating a Customer Feedback Process with Rovo, Jira, Confluence, and Loom – Livestream

Curious how to make an internal process easier for everyone? Join Matt Reiner and Avi Zelenko to see how you can use Jira, Confluence, Loom, and Rovo to automate an entire customer feedback process—from collecting feedback to sharing insights. Learn how you can spend more time on what your team does best and less time on busywork.

We’ll present tools and tips for automating any busywork using the example of a customer feedback process. We’ll cover:
How to set up an end-to-end feedback loop using tools you already know
Tips for making outreach and follow-up feel personal, not robotic
Ways to share notes and insights with your team automatically
Lessons learned from building and scaling a process in the wild
Where to find help and community support as you try it yourself

Got questions or ideas? Bring them. This session is a conversation, not a lecture. So you’ll leave with practical steps and ideas you can use right away.

This course is led by Matt Reiner, Customer Advocate at K15t.
With special guest Avinoam Zelenko, Principle Product Manger at Atlassian.

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Show notes:
TBD

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