5 Easy Ways To Practice Active Listening | Jacob Morgan

Hearing is not the same as listening.

This is a very important distinction because listening is a critical part of success in the future of work.

There are 5 easy ways to practice active listening that form the acronym BUILD.

B: Body language
U: Understanding
I: Interrupting
L: Look them in the eye
D: Don’t judge

Body language is how you stand and how you present yourself. Good posture means you are focusing your attention on the person you’re engaging with.

Understanding means that you truly understand what is being said. Don't just stand there and nod your head and then leave the conversation and realize you have no idea what you just talked about.

Interrupting other people stops the flow of the conversation and makes it seem like what you have to say is more important than what the other person is saying.

Look someone in the eye when you are talking to them. We are used to looking at screens these days, but we have to practice looking people in the eye.

Don’t judge people. Instead, put yourself in their shoes. This is empathy, which is one of the most important skills any leader should have.

#futureofwork #leadership #communication #listening #empathy

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Jacob Morgan is a keynote speaker, best-selling author, and futurist. He explores how the world of work is changing, what the future of work is going to look like, and we need to do to prepare. To work with Jacob or have him speak at your event visit TheFutureOrganization.com