Boiling Down IT Support to a Single Tool | Presented by IBM

A proliferation of tools was overwhelming IBM employees and the IT support personnel designated to help them. So IBM created an AI-powered AskIT AI assistant, which can now handle 80% of common IT support issues. And the company's clients can benefit from IBM's experience. Presented by IBM.

For more on IBM: https://www.ibm.com/products/watsonx-...
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