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Restaurant: Managing Complaints
Автор: HotelQualityMgmt
Загружено: 29 янв. 2009 г.
Просмотров: 165 005 просмотров
Описание:
Training film for hotels and gastronomy. Examples for quality assurance are given on the basis of correct/wrong training films. Further topics: kitchen, human resources leadership, housekeeping, front office. Also available in dubbed versions (German, Spanish, Polish, and Rumanian). For further information go to www.hotelqualitymanagement.com
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