Season 2, Episode 2: Staff Chats- Christina Oberle, Customer Service Manager
Автор: Johnson Plastics Plus
Загружено: 2025-04-08
Просмотров: 68
We sat down with our queen of customer service, Christina Oberle, to discuss what she loves about working at JPPlus, how we’ve built a strong customer service teams, and tips for running customer service in a small business.
We’ll dive into the tough topics like handling returns, setting up processes for when a customer is trying to return a product, and understanding why do customers return products so you can build the best practices for your specific business!
"When I talk to a customer, I thank them for the feedback. If a customer is bringing it to our attention, to me, it's an opportunity, and I want to thank them for that opportunity." – Christina O.
More resources for your engraving and sublimation projects here!
• JPPlus Blog: https://www.jpplus.com/blog
• JPPlus Videos: https://www.jpplus.com/videos
• Sublimation Blanks: https://www.jpplus.com/sublimation/bl...
• Engraving Blanks: https://www.jpplus.com/engraving/blanks
Johnson Plastics Plus offers essentials for business and creative projects, including high-quality sheet materials, sublimation blanks, and equipment! Shop print & cut equipment, heat presses, and more. JPPlus offers everything you need for transferring designs and bringing ideas to life.
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