Pure Incompetence: $5,000 Pre-Built Gaming PC Filled with Mistakes (Skytech Mark 9)

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We're hugely disappointed in Skytech for not only dropping the ball, but also failing to recognize what went wrong when the answer was right in their faces. Skytech has done well in the past, but after this experience, it's clear that the company needs some more SOPs and quality control internally for their staff. This was a $5,000 computer after shipping, making it one of the most expensive we've ever reviewed, and it's arguably worse even than Alienware's R13 efforts. The Skytech Mark 9 had backwards fans, was tested with the fans installed that way at the production line, has a bent cooler, some bloatware, and other issues. XMP isn't even on and BIOS isn't configured right.

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Watch our pre-built playlist here:    • "Fixing" the Alienware R13 Dumpster Fire  
Watch when Skytech did a good job here:    • One of the Best - Skytech Chronos $1950 Pr...  
And watch our Alienware R13 review here:    • The Worst Pre-Built We've Ever Reviewed: A...  

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TIMESTAMPS

00:00 - YES, THERE'S A PROBLEM
01:34 - One of the Most Disappointing Builds
02:52 - Tearing it Down
04:03 - Excellent Customer Support
04:50 - More of the Internals
08:07 - The Cooler is Also Bent
09:55 - Gluing Cables
11:47 - Loose Screws
14:10 - Thermal Testing
15:30 - GPU Thermals & Utilization
16:14 - Frequency Loss & "Certification"
19:03 - VERY LOUD
20:24 - Power Consumption Testing
21:30 - Setup, Software, & Installation
22:57 - Incorrect BIOS Settings!
24:30 - Conclusion

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Host, Writing, Test Lead: Steve Burke
Testing, Writing: Patrick Lathan
Video Editing, Camera: Andrew Coleman
Video Editing: Mike Gaglione