Secrets of the HOSPITALITY INDUSTRY Revealed with Former President, The Oberoi Hotels | Kapil Chopra

In this episode of The Barbershop, Shantanu sits down with the legendary hotelier and entrepreneur Kapil Chopra. Kapil was Former President of The Oberoi Hotels and founder of EazyDiner and The Postcard Hotels, and in this episode, he breaks down the intricacies of the hospitality industry in India, offering deep insights into running a successful service business. Tune in to learn about the challenges, opportunities, and key strategies in hospitality from one of the industry's leading experts.

Navigate your way through the conversation -
0:00:00 - 0:00:45 Sneak Peek : Coming Up!
0:00:46 - 0:01:43 Introducing our guest : Kapil Chopra(Founder: EazyDiner & The Postcard Hotels; Former President : The Oberoi Hotels)
0:01:44 - 0:17:35 Kapil’s Journey into Hotel Management and Early Career
0:17:36 - 0:26:41 Kapil’s Transformative Journey at Trident Gurgaon and Becoming President of Oberoi Hotels
0:26:42 - 0:30:12 The Big Challenges facing Hotels today
0:30:13 - 0:40:11 Founding Story of EazyDiner & Postcard Hotels
0:40:12 - 0:49:27 Introducing EazyDiner!
0:49:28 - 0:53:05 Qualities of Entrepreneurs and The Funding Story of EazyDiner
0:53:06 - 1:00:59 Kapil Quitting Oberoi Hotels
1:01:00 - 1:06:20 The Struggling Phase for EazyDiner & Postcard Hotels
1:06:21 - 1:27:33 Founding, Investment, Philosophy, and Operations - All About The Postcard Hotel
1:27:34 - 1:33:40 How Hotels are Classified!
1:33:41 - 1:44:01 What Sets The Postcard Hotels and EazyDiner Apart
1:44:02 - 1:49:40 Effects of COVID-19 on The Postcard Hotels and EazyDiner
1:49:41 - 1:58:52 The Ticking Time Bomb in Hotel Management
1:58:53 - 2:06:10 Bombay Shaving Company Product Showcase
2:06:11 - 2:10:05 Kapil’s Advice for Budding Entrepreneurs
2:10:06 - 2:10:18 Thanking our guest!