The Balance Between AI and Human Interaction

Brigham Dickinson joins us to explore the delicate balance between Artificial Intelligence and human interaction in customer service.

In this episode, we dive into how AI is transforming the way companies connect with customers — but also how genuine human empathy remains irreplaceable. Brigham shares his insights on leveraging technology without losing the personal touch that builds trust and loyalty.

✅ Topics include:

-How AI is reshaping customer communication

-The emotional intelligence humans bring to service

-Striking the right mix of automation and authenticity

-Real-world examples of blending AI with heart

Whether you’re a business owner, technician, or customer service professional, this conversation will help you see how humans and AI can work together to create exceptional experiences.

POWER SELLING PROS: https://powersellingpros.com

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🔥 The HVACR industry is evolving faster than ever before, and it's time to adapt! 🔥

The HVACR industry is experiencing a revolution, and it's essential to keep up with the latest developments. Here's what you can expect to explore:

🌟 Eco-friendly refrigerants – Say hello to low GWP and no ODP alternatives.
🔥 Handling flammable refrigerants – Safety first!
❄️ Perfecting system commissioning – Achieving the ideal balance.
💡 Advanced electronic processors – Control temperature, humidity, and IAQ effortlessly.
⚙️ Inverter Driven compressors – Powering variable capacity like never before.
🌬️ Cold Climate Heat Pumps – Defying the freezing temperatures.

The future belongs to those who embrace change! HVACR programs are evolving to equip the next generation of technicians with these cutting-edge skills. 🛠️

📚 Stay ahead of the curve by engaging in continuous education and keeping up with the latest industry trends. The HVACR Educational Workforce is at the forefront of this transformation, and it's time to join the journey!

Don't get left behind – watch this video, and let's navigate the future of HVACR together! 🌍💨

Remember to like, share, and subscribe to stay updated on all things HVACR. Your journey to becoming a tech-savvy HVACR expert starts here! 💪🔧

#HVACR #Refrigeration #Technology #FutureOfHVACR #EcoFriendly #ContinuousEducation #StayCurrent




The ESCO Group and its affiliates develop standards, validation tools, and training resources for the HVACR and building science fields. Collectively, we have the resources to keep you, or the training you offer, current and relevant in the ever-changing HVACR industry. Our resources include:

The HVACR Learning Network- https://hvacr.elearn.network/
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National HVACR Conference- https://www.escogroup.org/hvac/nhetc/...
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HVACR educator resources- https://www.escogroup.org/hern/
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HVACR credentials- https://www.escogroup.org/certificati...
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Programmatic accreditation- https://www.escogroup.org/accreditati...
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Digital and Printed curriculum- https://www.escogroup.org/shop/defaul...
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Webcast- https://www.escogroup.org/webcast.aspx