Hospitality Insights, Trends & Technology | Reshape Hospitality with Tech | Episode 29

Hospitality Insights, Trends & Technology | Reshape Hospitality with Tech | Episode 29

Episode 29 features Brandon Sheldon, Vice President of Operations at CityGate Hospitality.

Discussion included start of his professional career in the #hospitalityindustry and initial challenges, the future of #technology in the Hospitality Industry and new developments in #hotel Operations especially revenue management. Also, the topic of discussion was role of human touch in the industry and importance of training hotel staff. ‪@advhtech‬

************ CONTENT OF THIS VIDEO ************

⏱ TIMESTAMPS ⏱

00:00 Intro
01:42 Career Overview
03:18 Struggles & Challenges
04:50 Hospitality Trends
06:26 AI Creating New Opportunities
07:41 Industry Challenges
09:25 Mentors
10:45 Career Advice by Mentors
11:46 CityGate Hospitality
12:39 Responsibilities at CityGate
13:19 Operational Plans
14:17 Discussion on staff skills
15:55 How to keep up to date with Training Programs
17:08 Modern Guest Expectations
19:08 Human Touch in Hospitality
20:43 Airbnb and Competition
22:12 Talk on New Technologies
24:02 Revenue Management and AI & Big Data
24:17 Dynamic Seasonal Room Pricing
27:02 Talk on Staff Shortages
28:51 Hospitality Conferences
30:10 Advice for Younger Generation
31:30 Personal Life
32:48 Personal Hotel Experiences

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#hospitalityinsights #hospitalitytrends #hospitalitytechnology #hoteltrends #aiinhospitality #bigdata #revenuemanagement #reshapehospitalitywithtech #advancedhospitalitytechnologies