Why Electrolysis is Making a Comeback: Insights from BIAE Chair Vicky Hendry

In this insightful episode of Beauty Business Matters, host Susan Routledge sits down with Vicky Hendry, Chair of the British Institute and Association of Electrolysis (BIAE) and owner of the renowned Face Up clinic. Together, they explore Vicki’s remarkable career journey, from starting out in local government to becoming one of the UK’s leading experts in electrolysis.

Vicky discusses the transformative power of electrolysis as a life-changing treatment, the importance of professionalism and education in the beauty industry, and what it takes to run a thriving practice. She also shares her passion for mentoring and raising standards within the field, offering invaluable advice for both beauty professionals and clients.




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00:00:06 - Introduction of Vicky Hendry and her background in electrolysis.

00:02:01 - Discussion on the life-changing impact of electrolysis for clients and practitioners.

00:10:18 - Vicky's journey from working in public sector to owning her clinic, Face Up.

00:22:03 - The importance of electrolysis in treating unwanted hair and its emotional impact on clients.

00:44:18 - Key advice on trusting your gut, reviewing your business, and valuing your skills.