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Queues app for Microsoft Teams service lead experience
Автор: Microsoft Teams
Загружено: 2024-10-04
Просмотров: 9180
Описание:
Queues app for Microsoft Teams is a Teams-native solution that empowers organizations to efficiently manage customer engagement. This video provides a quick walkthrough of the service lead experience, such as adding and removing members from call queues, configuring welcome greetings, music on hold, queue hours, call routing rules, and more. Empower your service leads with the collaborative call handling capabilities of Queues app for Microsoft Teams. Queues app requires users to be licensed for Teams Phone and Teams Premium.
Learn more about using Queues app for Microsoft Teams: https://support.microsoft.com/en-us/o...
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