Printer Does Not Pick Up Paper | HP Officejet 6700 Premium e-All-in-One Printer (H711n) | HP

Learn what to do if your HP printer does not pick up or feed paper from the input tray when you do have paper loaded, and an "Out of Paper" message displays on the printer's control panel or on your computer.

Chapters:
00:00 Introduction
00:15 Reset the printer
01:44 Check the condition of the paper
03:09 Clean the rollers
04:11 Locating and cleaning the rollers
06:04 Cleaning the duplexer rollers
06:54 Reconnect the printer
08:25 Slowly push the paper further into the printer
09:24 Try to print the original document again
09:40 Reset the printer again
11:32 Adjust the print settings in the print driver
12:32 Service the printer

The printer shown in this video is the Officejet 6700 Premium e-All-in-One Printer - H711n, but these steps also apply to the Officejet 6600 e-All-in-One Printer - H711a/H711g.

More support options for your HP device are available at http://hp.com/support.

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Printer Does Not Pick Up Paper | HP Officejet 6700 Premium e-All-in-One Printer (H711n) | HP