Sanchar Saathi App Controversy explained in Telugu: Myth vs Reality | DoT Rollback, Key Features

Sanchar Saathi App has recently generated major national debate after concerns regarding privacy, surveillance, and mandatory pre-installation. In this video, we decode:

🔹 Why the Sanchar Saathi App became controversial?

DoT directed mobile manufacturers to pre-install the app

Public protests and privacy concerns

Govt rollback + official clarification: “The app is optional. No surveillance. Delete anytime.”

🔹 What is the Sanchar Saathi App?

A citizen-centric telecom security platform designed to:

Prevent digital fraud, KYC identity misuse & device theft

Report lost/stolen phones using CEIR IMEI Tracking

Detect fake/duplicate devices

Verify SIM cards linked to your identity

Report fraud through Chakshu Module

🔹 Key Features Explained

✔ Chakshu: Report scam calls/SMS/WhatsApp
✔ CEIR IMEI Blocking & Tracking
✔ SIM Verification for unauthorized connections
✔ Device genuineness check
✔ Know Your ISP
✔ International spoofed call reporting
✔ Financial Fraud Risk Indicator (FRI)

🔹 Impact (Data Points)

7 lakh+ phones recovered

3.7 million devices blocked

3 crore+ fraudulent SIMs deactivated

₹475 crore fraud prevented

5 million+ downloads

🔹 Privacy Framework

Optional installation

Consent-based usage

Complies with IT Act 2000 & DPDP Act 2023

No commercial profiling

Minimal data collection, transparency dashboards

🔹 Key Concerns

IMEI-linked identity data sensitivity

Need for strong data retention & deletion rules

Fear of surveillance due to pre-installation mandate

Puttaswamy Judgment & Right to Informational Privacy

🔹 Conclusion

Sanchar Saathi is a powerful tool for fraud prevention and telecom transparency.
However, public trust requires robust privacy safeguards and clear communication, making this an important case study in digital governance, cyber security, and citizen rights — highly relevant for UPSC Prelims + Mains (GS2, GS3).

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