Customer Service Tip #2: When You Don't Know The Answer!
Автор: Donna Cutting
Загружено: 2016-05-13
Просмотров: 1038
Donna Cutting of http://www.RedCarpetLearning.com answers the question "What do you do when you don't know the answer to a question the customer asks you?"
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Red-Carpet Learning Systems, Inc. is a team of customer service experts who help leaders engage their teams to deliver an extraordinary customer experience. Founder and CEO Donna Cutting is a customer service speaker and the author of:
501 Ways to Roll Out the Red Carpet for Your Customers.
The Celebrity Experience: Insider Secrets to Delivering Red Carpet Customer Service.
Visit http://www.redcarpetlearning.com to download your free copy of our 21 Days of Thank You Challenge.
Get the first chapter of 501 Ways to Roll Out the Red Carpet for Your Customers - FREE. http://bit.ly/501WaysFreeChapter
Download our free report - 5 Steps to Engage Your Team to Deliver Red Carpet Customer Service http://bit.ly/RedCarpetFreeToolkit
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