What is a COO? Why Scaling Companies Need a Chief Operating Officer with Vince Di Domenico

Join us on the Montreal Entrepreneur Podcast as Cathy Bernard sits down with Vince Di Domenico, the Chief Operating Officer of Group Mac. With over 35 years of experience in real estate, operations, and facility management, Vince shares his journey, leadership philosophy, and the lessons he's learned along the way.

In this episode, Vince discusses:

The importance of humility and making team members feel valued
His diverse career path and expertise in operations and real estate
Encouraging growth and potential in the real estate industry
Personal experiences with trust and transparency in the workplace
The significance of innovation, sustainability, and continual improvement in business

Whether you're an aspiring real estate professional or an experienced executive, Vince's insights are sure to inspire and inform. Don't miss this engaging and motivational conversation!

https://www.groupemach.com/en/home.html

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Timestamps:
0:00 - Introduction
1:00 - Vince's career journey and roles
3:00 - Vince's self-description and values
5:00 - Common traits of successful real estate professionals
7:00 - Vince's role at Group Mach
9:00 - How Vince ascended to COO
11:00 - Importance of operations and real estate experience
13:00 - Growth potential in the real estate industry
15:00 - Personal characteristics and team dynamics
17:00 - Learning from past experiences with employers
19:00 - Importance of trust and transparency
21:00 - Weekly emails to encourage the team
23:00 - Creating a positive work culture
25:00 - Customer satisfaction and tenant relations
27:00 - Handling tenant issues and conflicts
29:00 - Best parts of the job and solving problems
31:00 - Innovation and going cloud-based
33:00 - Increasing asset value and ESG considerations
35:00 - Vince's thoughts on bad investments
37:00 - Sustainability projects and carbon footprint
39:00 - Conclusion and final thoughts