Human Skills Win: Larry Feldman on Recruiting, Retention & Real Sales Training

🎙️ Human Skills Win | Larry Feldman on Recruiting, Retention & Real Sales Training

In this episode of The Transfer, host Carolyn Butler sits down with Larry Feldman, President of Career Changers USA, to explore why human skills, empathy, communication, consistency, and genuine connection, still determine dealership success in an era of AI tools, automation, and shifting workforce expectations. Larry breaks down the people problems dealerships face today and shares the mindset shifts, recruiting practices, and training methods that actually improve performance, retention, and culture.

✔️ What we cover:
• Why dealerships struggle to recruit and retain strong talent
• The leadership mistakes that drive turnover and how to fix them
• Why training fails, and how to make it effective and enjoyable
• The human fundamentals that outperform technology every time
• How AI fits into modern dealership operations (and where human skills still dominate)
• The habits and behaviors that create consistent, high-performing teams
• Real-world strategies for building culture, accountability, and confidence

📌 If you're a dealership owner, GM, recruiter or sales leader looking to build a stable, high-performing team, this conversation is a must-listen.

🔗 Learn more about Larry Feldman & Career Changers USA: https://careerchangersusa.com/

👉 Subscribe to The Transfer for conversations on leadership, technology, sales training, and automotive transformation: /@thetransfer_authenticintel

#automotiverecruiting #salestraining #dealershipleadership #larryfeldman #CareerChangersUSA #automotiveindustry #humanskills #TheTransferPodcast