[July 2025 Webinar] How to Build an AI-Powered Ticketing System in Asana

In our July 2025 customer webinar, we shared the latest Asana feature updates and walked through real use cases for AI Studio.

Here’s what we covered:
New feature updates: multi-metric charts, Zoom integration, and more
How to build rules using natural language with AI Studio
A full demo of an AI-powered ticketing system, including automatic triage, validation, and approvals
How to use AI to summarize attachments and check for missing information with our strategic solutions engineer Maggie!

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ABOUT OUR CHANNEL📜

This YouTube channel is created by me, Marquis Murray, and my goal is to help you gain clarity about the work within your organization by creating systems and processes. You'll learn how to create your own processes, as well as how to use my favorite tool for managing my life and business, Every day, I create systems to improve the businesses of my clients, automate workflows to make work easier, and align teams and organizations. Weekly doses of inspiration are delivered every Wednesday.

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Chapters:
0:00 - Introduction
6:01 - New Asana Updates!
12:24 - Task automation enhancements demo
18:12 - AI-powered ticketing system in Asana