Why Nonprofits Struggle With Broken Systems — and How AI Can Actually Help | Dr. Andrea Ortega

AI doesn’t replace people. It replaces chaos.
And nowhere is that more important than in the nonprofit world.

In this episode, Giovanni sits down with Dr. Andrea Ortega, CEO & Founder of Palante Nonprofits and a PhD in Public Administration, to break down how AI can actually help nonprofits move forward, ethically, sustainably, and without losing their humanity.

Dr. Ortega shares her journey as a first-generation Latina leader, how she found her calling in the nonprofit sector, and why so many mission-driven organizations struggle not because they lack heart but because they lack systems.

This conversation dives into the real-world gap between large, well-funded nonprofits and grassroots, BIPOC-led organizations and how AI, when implemented correctly, can close that gap by improving operations, fundraising, documentation, and internal workflows.

If you work in nonprofits, philanthropy, education, or mission-driven leadership, this episode is a must-watch.

Time Stamps:
0:00 Introduction and Guest Introduction
2:03 Dr. Ortega's Journey into Nonprofits
4:49 The Birth of Palante Nonprofit
5:55 Challenges and Strategies in Nonprofits
7:39 AI in Nonprofits: Opportunities and Challenges
12:23 AI in Workflows
18:36 Dr. Ortega's Personal Use of AI
19:55 Final Takeaways and Advice
21:50 Where to Find Dr. Ortega

Key Takeaways:
🟦 Why most nonprofits fail at implementation, not vision
🟦 The massive technology gap facing Hispanic- and BIPOC-led organizations
🟦 How AI should be used for operations first, not fundraising hype
🟦 Ethical AI use: data security, paid tools, and guardrails
🟦 Why prompting is a skill and blind AI use creates risk
🟦 AI won’t replace you. People who understand AI will

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Dr. Andrea Ortega:

🔵Website: https://www.palantenonprofits.com/

🔵Podcast: https://www.palantenonprofits.com/podcast

⚪Instagram: https://www.instagram.com/andreadrnonprofi...

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