Enhancing Mobile Efficiency with Agentforce for Field Service
Автор: Tinker Time Labs
Загружено: 2025-09-08
Просмотров: 158
Welcome to another episode of Field Service Office Hours! In this session, we dive into customizing emojis on your mobile app's service appointment list view and setting up Agent Force for mobile workers. Join our hosts as they discuss various challenges and solutions, interact with the community, and troubleshoot real-time issues. From geolocation settings to flow configurations and permission set assignments, this episode covers a range of insightful topics to enhance your field service management. Tune in for valuable tips, detailed walk-throughs, and community interactions.
00:00 Introduction and Agenda
00:09 Emojis in Service Appointment List View
00:49 Agent Force for Mobile Workers
00:56 Interactive Q&A with Steve Hupp
05:49 Setting Up Automatic Status Changes
07:24 Challenges with Geolocation Updates
10:09 Exploring Agent Force Features
12:17 Turning on Agent Force
16:40 Configuring Pre-Work Brief Templates
24:44 Understanding Serialization in Prompts
28:59 Introduction to Pre-Brief Insert Resource
29:04 Creating and Customizing Prompts
29:57 Exploring Model Perspectives and Templates
31:40 Validating and Troubleshooting Flows
35:43 Assigning Permissions and Access
39:04 Generating and Reviewing Pre-Work Briefs
54:30 Exploring Post-Work Summaries
58:31 Session Wrap-Up and Final Thoughts
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