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How do doctors manage difficult patients and problems? Simple. But never easy...
Автор: Shannon Wong, MD
Загружено: 2021-04-11
Просмотров: 20263
Описание:
3:07 Always level with the patient
5:07 Set realistic expectations up-front
6:00 Develop Pattern Recognition
8:51 Managing the demanding patient with a complex problem
14:37 Surgery goes well. But the patient is not happy. Now what?
18:47 Controlling emotions
26:21 Extreme ownership
27:20 Developing your business model
31:52 Evolving
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