網店成功要素（第1講）：十大客戶體驗檢閱

這系列共有三講，內容源自我的網上研討會有關如何更有效增長網店的生意。如果有相關問題，可以留言或電郵到 [email protected] 或瀏覽 https://solomon.hk 查詢更多資訊。

eCommerce Success by Great User Experience以出色顧客體驗實現線上銷售

TOP 10 QUESTIONS I AM ASKING AS A CONSUMER
1. Do I find your Online shop attractive?...
2. Am I attracted to your “Door Opener” or “Hero Product” with no barrier?
3. Can I find what I want to buy?
4. Are you providing enough information for me to decide my purchase?
5. Can I read more about other buyers’ reviews?
6. Can I try your product with guaranteed refund/return?
7. Can I buy with peace in mind?
8. How easy can I commit a purchase?
9. Can I track my order?
10. How easy can I return or refund?

#網店 #客戶體驗 #電子商務 #eCommerce #onlineshop #onlinebusiness #digitalmarketing #webinar

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