Leadership Up Close with Jérôme Gavin, ex EVP Just Eat Takeaway.com

🎙️ Leadership Up Close — with Jérôme Gavin (Just Eat, eBay, Playtomic)
From employee #1 → to building multi-country operations → to leading through IPO → to scaling global consumer platforms.

In this episode, I sit down with Jérôme Gavin, one of Europe’s most accomplished marketplace operators — and someone who has lived every chapter of hypergrowth:

🎯 𝗳𝗿𝗼𝗺 𝗲𝗺𝗽𝗹𝗼𝘆𝗲𝗲 𝗻𝘂𝗺𝗯𝗲𝗿 𝗼𝗻𝗲 𝗮𝘁 𝗝𝘂𝘀𝘁 𝗘𝗮𝘁 𝗦𝗽𝗮𝗶𝗻 → 𝘁𝗼 𝗹𝗲𝗮𝗱𝗶𝗻𝗴 𝟯,𝟬𝟬𝟬+ 𝗽𝗲𝗼𝗽𝗹𝗲 𝗮𝗰𝗿𝗼𝘀𝘀 𝗘𝗠𝗘𝗔, 𝗟𝗔𝗧𝗔𝗠 & 𝗔𝗣𝗔𝗖
🎯𝗣&𝗟 𝗢𝘄𝗻𝗲𝗿: 𝟮𝟳𝟬𝗠 𝗼𝗳 𝗲-𝗰𝗼𝗺𝗺𝗲𝗿𝗰𝗲 𝘁𝗿𝗮𝗻𝘀𝗮𝗰𝘁𝗶𝗼𝗻𝘀, €𝟭.𝟯𝟲𝗕𝗻+ 𝗿𝗲𝘃𝗲𝗻𝘂𝗲, €𝟯𝟳𝟬𝗠 𝗘𝗕𝗜𝗧𝗗𝗔, €𝟴𝗕𝗻 𝗚𝗧𝗩
🎯 𝗠𝗲𝗺𝗯𝗲𝗿 𝗼𝗳 𝘁𝗵𝗲 𝗘𝘅𝗲𝗰𝘂𝘁𝗶𝘃𝗲 𝗖𝗼𝗺𝗺𝗶𝘁𝘁𝗲𝗲 𝗼𝗳 𝗝𝘂𝘀𝘁 𝗘𝗮𝘁 𝗧𝗮𝗸𝗲𝗮𝘄𝗮𝘆.𝗰𝗼𝗺

Over 25 years, Jérôme has done it all:
🔹 Early-stage zero-to-one
🔹 Market launches & category creation
🔹 Triple-digit hypergrowth years
🔹 Major M&A and international JVs (including the growth of iFood, LATAM’s #1 food delivery platform)
🔹 Pre-IPO → IPO → post-IPO transformation
🔹 Scaling global organisations across sales, ops, marketing, BI, finance & customer care
🔹 Taking a marketplace model and expanding it into logistics + full-stack delivery

🔎 Chapters

00:00 Jérôme's career background
04:06 Company culture and its impact on growth
06:39 Decision-making under pressure and risk management
09:45 Intuition vs data in decision-making
12:50 The role of teams and leaders in decision-making
15:46 Growth strategies & the Just Eat Spain model
18:54 Partnerships and expansion in Latin America
21:47 Navigating cultural and market differences
24:54 Transformation during the IPO
27:59 Balancing growth and profitability
30:00 Lessons on leadership & humility
33:19 Alignment and vision in partnerships
36:30 Transitioning into strategic leadership
39:35 Empathy as a leadership advantage
41:30 Advice for young leaders
44:34 Exploring future opportunities
49:27 End