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TBM Tuesday | How Wells Fargo & Lowe's Align Infrastructure & ITSM to Organizational Value Drivers
Автор: TBM Council
Загружено: 2025-04-30
Просмотров: 200
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Join John Wilson, Sr. VP, Digital Product Management at Wells Fargo, and Kelley Wendelborn, Director, Technology Business Management at Lowe’s, for a TBM Tuesday discussion on how they use Technology Business Management (TBM) to drive business value. Learn how they connect IT Service Management (ITSM) metrics (informed by ITSM frameworks) and the CSDM (Common Service Data Model) to achieve key organizational value drivers. They will also share insights on how risk management contributes to a more stable IT environment and overall business success.
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