Identifying Client Challenges: CRM Pain Points That Drive Engagement | GetGenerative.ai

Before presenting solutions, show that you understand the client’s challenges. This builds trust and empathy.

Ask:
📍 What inefficiencies are hurting their current CRM?
📍 How are sales or support teams being affected?
📍 What’s not working — and why does it matter?

This section connects emotionally and makes your proposal feel tailored — not generic.

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