Uganda’s BPO Future & Youth Empowerment | Michael on AI, Jobs & Digital Skilling | TUBTS Podcast

In this episode of The Ugandan Boy Talk Show, we sit down with Michael Niyitegeka, a trailblazer in Uganda’s tech and education space, to explore the future of Business Process Outsourcing (BPO) and how it's transforming job opportunities for Ugandan youth.

Michael, the Program Director at Refactory and Country Manager of ICDL Africa in Uganda, shares his insights on:

✅ What BPO is and its potential for Uganda
✅ Uganda's 5-year vision for BPO and youth employment
✅ How AI and automation will reshape the job market
✅ What the Ministry is doing to help youth tap into BPO opportunities
✅ How rural and underprivileged communities can benefit from digital skilling
✅ Real success stories of Ugandan youth thriving in BPO careers

With nearly 20 years of experience in leadership, tech, and education, Michael brings a wealth of knowledge and practical advice for anyone looking to understand the intersection of technology, youth empowerment, and digital transformation in Uganda.

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📍 Watch now on the Ugandan Boy Talk Show YouTube Channel
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