How to Create a SharePoint Knowledge Base

Want to create a searchable SharePoint knowledge base? In this tutorial, I’ll show you how to build one from scratch — using SharePoint and Origami web parts for a clean, functional setup.

Whether you're building a SharePoint knowledge base wiki, designing a custom knowledge base homepage, or looking for SharePoint knowledge base best practices, this video walks you through every step!

📌 Useful Links:
Origami Web Parts:
https://www.origamiconnect.com/?utm_s...

🕒Chapters:
00:00 Intro: Why You Need a Searchable Knowledge Base
00:32 Create a SharePoint Knowledge Base Site
01:05 Knowledge Base Structure: Homepage, Topics & Articles
01:38 Build Your First SharePoint Knowledge Article Page
02:15 Add Video, Steps, and FAQs to Articles
03:57 Add Contact Cards and Related KB Articles
05:03 Save Your SharePoint Knowledge Base Template
05:32 Make KB Articles Searchable in SharePoint
06:36 Create a Filtered View of Active KB Articles
08:08 Add a Search Experience to the Knowledge Base Homepage
08:46 Connect Sidebar Navigation to Filtered Views
08:56 Customize Your SharePoint Knowledge Base Homepage
09:14 Add Quick Links
09:35 Display Popular Articles by Topic with Filters
10:09 Tag Articles and Save Category Views
10:51 Show Filtered Views on the Homepage
11:09 Add a Feedback Form to Improve Your Knowledge Base
11:24 Create Topic Pages for SharePoint Knowledge Base
11:40 Build a Filtered Search on Topic Pages
12:06 Add FAQ and Community Web Parts to Topic Pages
13:02 Save Topic Page as a Reusable Template
13:11 Link Topic Pages to Category Buttons
13:21 Final Result: SharePoint Knowledge Base is Live!

In this SharePoint tutorial, you'll learn how to:
Set up a dedicated SharePoint knowledge base site
Use a SharePoint knowledge base template for fast article creation
Build topic-specific pages for IT, HR, and more
Improve search with filters, categories, and metadata
Add FAQs, feedback forms, contact cards & more
See real-world SharePoint knowledge base examples in action