Your Home Isn’t as Safe as You Think | Mortgage Fraud Nobody Talks About

In this episode of Chasing Excellence, Mark Pfeiffer sits down with Juliana Brock, CEO of Power Training, to talk about a side of the mortgage industry almost no one is discussing: how easily bad actors can commit mortgage fraud, deed fraud, and title theft—sometimes without the homeowner ever knowing.

Juliana shares real-world insights from inside the education side of the mortgage business, breaking down how criminals can exploit paperwork, outdated processes, and lack of awareness to forge documents, manipulate property records, and even attempt to take ownership of a home—with senior citizens often being the most vulnerable.

This isn’t about panic. It’s about awareness, responsibility, and leadership in an industry that touches people’s biggest asset: their home. If you’re a homeowner, mortgage professional, real estate agent, or someone who cares about protecting your family’s future, this conversation matters.

In this episode, you’ll learn:

How deed fraud and title theft actually happen

Why mortgage fraud is more common than people realize

The specific risks facing seniors and vulnerable homeowners

What professionals should be doing to protect clients

How education and better systems can close the gaps criminals exploit

Our mission with Chasing Excellence is simple: shine light on what others avoid, challenge complacency, and raise the standard for leadership in business and life.

About Our Guest
Juliana Brock is the CEO of Power Training, a national provider of continuing education for mortgage professionals. Her work focuses on compliance, ethics, and protecting both consumers and the integrity of the mortgage industry.

Who This Episode Is For:

Homeowners concerned about title fraud, deed theft, or mortgage scams

Mortgage brokers, loan officers, and real estate professionals

Anyone with aging parents or loved ones who own property

Entrepreneurs who believe excellence starts with responsibility

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