Enhance Your Help Center with AI Search in Scroll Viewport for Confluence

Ready to deliver better user help? Learn how to elevate your Confluence documentation and Scroll Viewport help center experience.

Scroll Viewport is about to roll out a new AI-powered search feature that’s set to transform the way your users find information and self-serve the help they need. In this webinar, we showcase how AI search can provide instant answers to user queries, improving customer satisfaction and reducing support loads.

What You’ll Learn:

– How this new feature will work in practice, including learnings from our own testing and early access feedback.
– How to integrate AI-powered search into your existing Scroll Viewport help center.
– The benefits of our other recent updates to Scroll Viewport, including design tokens for customization and AA compliance with Web Content Accessibility Guidelines.

Whether you’re an existing Scroll Viewport user, an Atlassian solution partner, or just exploring options for delivering a better help experience for your users, this webinar will provide you with some actionable insights to enhance your documentation efforts.

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For any questions about this feature, please see our FAQs page: https://help.k15t.com/scroll-viewport...

Want to give it a try? Reach out to [email protected] to express interest

Not a Scroll Viewport user yet? Get started today for free! https://marketplace.atlassian.com/app...

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Chapters:
00:00 - Intro
03:15 - State of Scroll Viewport for Confluence
05:42 - Design Tokens for Help Center Customization
08:16 - Accessibility and Inclusive Help Experiences
09:11 - Intro to AI Search and its Benefits
13:37 - Live Demo of AI Search
20:10 - Our Learnings from AI Search
23:23 - AI Search Roadmap and Summary
24:34 - Try it out!
27:20 - Q&A



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