Setting up Total Connect 2.0 Notifications

In this video, Michael from Alarm Grid shows you how to set up text and email notifications in Total Connect 2.0. Text and email notifications are important for staying notified as to what events occur on your Honeywell or Resideo Security System. When an event occurs on your monitored Honeywell or Resideo System, it is first sent to the AlarmNet servers. AlarmNet then forwards the alert to Total Connect 2.0. From there, Total Connect 2.0 passes the notification to the central station and/or to you via text and/or email, depending on your monitoring plan. Monitoring service is required to receive text and/or email notifications from Total Connect 2.0.

Text and email notifications are available for users with central station monitoring service, as well as self-monitored users without service from a central station. In fact, these text and email notifications are absolutely crucial for self-monitored users, as this is the only way that any information regarding system activity will be sent out. If you are self-monitored without central station service, then it is up to you to contact the authorities in the event of an emergency situation. This is only recommended if you feel confident in your ability to receive text messages and/or email alerts and respond to them in a very timely manner.

Setting up notifications in Total Connect 2.0 has four (4) basic parts. You must first build user profiles. Then you must assign phone numbers for SMS text messages and email addresses for email alerts to these user profiles. Next, you must build notification groups of different user profiles. Lastly, you must create the notifications and assign notification groups to them. The notifications are fully customizable, and you can set up text and/or email alerts for virtually any activity on your Honeywell or Resideo Security System. It may be a good idea to test the notification to make sure the proper parties are notified. Remember to place your system on test mode with the central station if testing the notification involves setting off a system alarm.

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