From Feeling Trapped to Mapping Your Tasks: Core Processes for 50-200 Doors with Kristen Lopez

PMPathBuilders: pmpathbuilders.com
LeadSimple: Leadsimple.com
LinkedIn: linkedin.com/in/lopez-kristen

Welcome Closers!

In this Episode, Kristen Lopez went from wholesaling hell to process expert! After a rough ride in property wholesaling left her burnt out and disillusioned, she somehow stumbled into a sales job in property management. Little did she know this chance pivot would unlock a passion for processes and lead her on a wild adventure across the industry.

You'll hear how she scaled peaks at RentWerx and RentScale and Rescover before branching out on her own to launch PM PathBuilders. Plus, Kristen shares wisdom on optimizing processes, change management, ideal specificity, and more golden nuggets.

00:00 - Kristen's Background and Entry into Property Management
00:42 - Kristen's Wholesaling Experience and Burnout

01:26 - Kristen's Pivot to Sales at RentWerx
02:59 - Kristen's Move to RentScale and Coaching Role
04:11 - Kristen's Stint at Discover Software
05:38 - Kristen Launching PM PathBuilders
10:52 - Process Documentation Decay Rates
12:34 - Typical State of Processes Before Working with Clients
13:04 - Benefits of Process Documentation
14:28 - Ideal Process Documentation Specificity
21:13 - Project Implementation and Change Management
23:33 - Order of Documenting Processes

34:13 - Setting Operational Metrics and Benchmarks

40:27 Outsourcing Maintenance Coordination
41:00 - Having Her Own Documented Processes
42:20 - Salespeople Wanting Structure and Processes
47:12 - Getting Out of Feeling Trapped