Introduction to Home Care: HHA/CNA

Introduction to Home Care | Home Care Team, Care Plan, Safety, Reporting & Professionalism

Welcome to Introduction to Home Care! In this video, you’ll learn why home care is important and how caregivers support clients who prefer to remain safely at home when they are sick, aging, or living with physical or developmental disabilities.

We break down the home care team (physician, RN, PT, OT, social worker, speech therapist, home health aide, personal care attendant, homemaker companion, and family caregiver) and explain how each role contributes to the client’s plan of care.

You’ll also learn the essentials for success in home care, including:

How to follow the care plan exactly and why it protects both the client and the caregiver

What to do when instructions are confusing or conflicting (who to report to and how)

How to build strong observation skills using all your senses

What changes must be reported immediately (falls, chest pain/pressure, severe bleeding, trouble breathing, seizures, slurred speech, and more)

How to complete good documentation that is factual, objective, dated, and signed

Professional expectations: attitude, communication, privacy, attendance, hygiene, phone use, smoking rules, and boundaries

Perfect for: Home Health Aide (HHA), CNA, caregiver, personal care assistant, and anyone new to home care.

Chapters / Timestamps
0:00 Why home care matters
0:19 The home care team
1:07 Roles & responsibilities (MD, RN, PT, OT, SW, ST, HHA)
3:52 Understanding the care plan
5:00 Observation, reporting, and documentation
6:34 Professionalism in the client’s home

Reminder: Always follow your agency policy and supervisor instructions.

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