Setting Up a US Based Telemarketing or Call Center Business

In this illuminating interview, I had the privilege of speaking with Don Williams, the CEO of Don Williams Global, a renowned advisory and consulting service. Together, we delved deep into the world of call centre entrepreneurship, uncovering essential steps and strategies for success.

Don's vast industry experience shines as we discuss crucial aspects of building a thriving call center business. From crafting a solid business plan to mastering customer service, Don's insights benefit newcomers and seasoned pros alike.

If you're ready to elevate your call center game, this interview is a must-watch. Hit that subscribe button for more insightful content, and embark on your path to call center greatness with Don Williams as your trusted guide. Success awaits!

Connect With Don:
Website: https://donwilliamsglobal.com/
LinkedIn:   / don-williams-a63375a  

Chapters:
00:00 Trailer
00:39 Introduction
03:08 Don Williams' journey as a call center owner
06:17 The number of communicators/Call Center Agents Don Williams has
08:08 What is Don Williams doing now?
11:47 Challenges faced by Don Williams as a call center owner
14:00 How does Don Williams hire a cold caller?
16:00 What is the mindset required for being a cold caller?
18:27 How to engage your employees?
22:42 How does faith shape Don Williams as a leader?
31:32 Key learnings of Don Williams about life and business.
34:54 Outro


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