Les Clefs d'Or Hotel Concierges -

Les Clefs d’Or is a professional association of hotel concierges in virtually every corner of the world. Our association has over 4000 members in 80 countries and 536 locations.

Our members are easily identified by the crossed golden keys on our lapels. We are an elite association, globally connected, committed to professional development and driven to setting new standards for guest service perfection.

To earn the right to wear the golden keys, aspiring concierges must have several years of experience as a hotel concierge, pass comprehensive testing and prove beyond doubt their ability to deliver the highest quality of service.

Never outsourced, Les Clefs d’Or Concierges are directly employed by the hotels we work in. We offer an unbiased service not aligned with tour companies or other service providers.

As a guest at one of member hotels we recommend you fact check your online research with a Les Clefs d’Or concierge. Online searches are skewed by algorithms and paid advertising which means your search results may not be unbiased.

Les Clefs d'Or recommendations are based on personal experience and up to date knowledge. Our members go where we recommend making the golden keys your assurance that our professional advice will always be what is best for you! “This is our promise.”

As a registered guest at one of our member hotels Les Clefs d'Or services are available to you. Contact us as soon as you book your accommodation and let us make your stay one you will always remember.

From New York to Buenos Aires, Paris to Tokyo, and everywhere in between, Les Clefs d’Or Concierges strive to provide nothing short of inspired service. No one knows the world like Les Clefs d’Or.
“We are Your Key to Everything.”