The Commerce Brain

Is your brand losing millions to silence?
80% of online shoppers reach out for support during the buying journey, and 53% are frustrated when they can’t message a business. In the modern age of AI, a static FAQ page isn't enough. You need a Commerce Brain.
In this video, we introduce NexusIQ Commerce—the Conversational Commerce Intelligence System (CCIS) that acts as the central intelligence layer for your entire digital ecosystem. We explore how unifying your data can turn customer service from a cost center into a revenue engine that delivers a 10% lift in sales.
👇 RESOURCES & LINKS 👇 Calculate Your Revenue Lift: [Link to ROI Calculator] Download the CCIS Implementation Roadmap: [Link to Whitepaper] Book a Technical Demo: [Link to Demo Page]

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IN THIS VIDEO, YOU WILL LEARN:
🧠 What is a "Commerce Brain"? Discover how to replace fragmented data silos with a "Single Source of Truth." Learn how NexusIQ ingests data from your PIM, DAM, and CMS to create a Unified Knowledge Graph that powers every interaction,.
🤖 The End of Hallucinations (RAG Architecture) See how we use Retrieval-Augmented Generation (RAG) to ground Large Language Models (LLMs). Unlike generic chatbots, NexusIQ only answers with vetted company data, ensuring 100% accuracy on ingredients and specs,.
🎭 The Dynamic Persona Engine Your brand shouldn't sound like a robot. Watch how the engine switches tones instantly—from "Playful" for a kids' brand (like Kinder) to "Premium" for luxury goods (like Ferrero Rocher)—while maintaining context,.
🛡️ Compliance & Safety Guardrails For FMCG and Health brands, accuracy is a legal requirement. We demonstrate the Allergen Ontology and Compliance Layer that cross-references answers against FDA/FALCPA rules to prevent liability risks,.
📈 From Support to Sales (10% Revenue Lift) Stop treating questions as tickets. We show you how to identify "Buying Signals" and track Question-to-Sale Attribution, proving that customers who chat convert at 157% higher rates,.

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⏱️ TIMESTAMPS: 0:00 - The High Cost of Silence 1:45 - Introducing NexusIQ: The Commerce Brain 3:20 - Architecture: Connecting PIM, DAM, and LLMs 5:10 - RAG Explained: Preventing AI Hallucinations 7:30 - Live Demo: The Dynamic Persona Engine 9:45 - Case Study: How Ferrero Unified 3 Billion Interactions 12:15 - Compliance Guardrails (FDA/Allergen Safety) 14:00 - The ROI: Measuring 10% Revenue Lift

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ABOUT NEXUSIQ NexusIQ Commerce is the operating system for Conversational Commerce. We help enterprise brands across FMCG, Retail, and Health & Wellness unify their voice across Amazon, WhatsApp, and the Web.
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