HVAC Tech Support or Therapy? The Human Side of the Trade

In this episode of Did You Know? The ESCO HVAC Podcast, Clifton sits down with Rob Larson from General Plumbing Supply for a conversation recorded live at the National HVACR Education Conference.
Together, they unpack what really happens on the other end of a tech support call—and why it's often less about troubleshooting and more about reassurance, perspective, and resetting your approach. Rob shares valuable insights from his decades in the field, touching on the importance of mastering sequences of operation, building technician confidence, and looking ahead, a preview of his next podcast with Clifton, where they’ll dive into the “mechanical birth” concept.
If you're an HVAC technician, educator, or engineer who's ever felt stuck in the field, this episode will resonate. Packed with practical wisdom, it’s a must-listen for anyone who supports, trains, or simply gets what it means to troubleshoot under pressure.
For more information on General Plumbing Supply, visit: https://www.generalplumbingsupply.net/




🔥 The HVACR industry is evolving faster than ever before, and it's time to adapt! 🔥

The HVACR industry is experiencing a revolution, and it's essential to keep up with the latest developments. Here's what you can expect to explore:

🌟 Eco-friendly refrigerants – Say hello to low GWP and no ODP alternatives.
🔥 Handling flammable refrigerants – Safety first!
❄️ Perfecting system commissioning – Achieving the ideal balance.
💡 Advanced electronic processors – Control temperature, humidity, and IAQ effortlessly.
⚙️ Inverter Driven compressors – Powering variable capacity like never before.
🌬️ Cold Climate Heat Pumps – Defying the freezing temperatures.

The future belongs to those who embrace change! HVACR programs are evolving to equip the next generation of technicians with these cutting-edge skills. 🛠️

📚 Stay ahead of the curve by engaging in continuous education and keeping up with the latest industry trends. The HVACR Educational Workforce is at the forefront of this transformation, and it's time to join the journey!

Don't get left behind – watch this video, and let's navigate the future of HVACR together! 🌍💨

Remember to like, share, and subscribe to stay updated on all things HVACR. Your journey to becoming a tech-savvy HVACR expert starts here! 💪🔧

#HVACR #Refrigeration #Technology #FutureOfHVACR #EcoFriendly #ContinuousEducation #StayCurrent




The ESCO Group and its affiliates develop standards, validation tools, and training resources for the HVACR and building science fields. Collectively, we have the resources to keep you, or the training you offer, current and relevant in the ever-changing HVACR industry. Our resources include:

The HVACR Learning Network- https://hvacr.elearn.network/
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National HVACR Conference- https://www.escogroup.org/hvac/nhetc/...
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HVACR educator resources- https://www.escogroup.org/hern/
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HVACR credentials- https://www.escogroup.org/certificati...
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Programmatic accreditation- https://www.escogroup.org/accreditati...
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Digital and Printed curriculum- https://www.escogroup.org/shop/defaul...
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Webcast- https://www.escogroup.org/webcast.aspx