Airbnb Host Fee Changes Explained: How to Respond | CS Office Hours with Andrew Pieries

In this CS Office Hours session, Hostaway Customer Success Engineer Andrew Pieries breaks down the latest Airbnb host fee changes rolling out in October 2025.

Learn who is affected, what’s changing, how to update your pricing and markups, and best practices for communicating with property owners and guests.

Andrew answers live questions, demonstrates practical steps in the Hostaway dashboard, and shares tips to ensure a smooth transition for your vacation rental business.

What’s Covered 👇

Who is impacted by the new Airbnb fee structure
Key dates and rollout details
How to check your current fee type
Adjusting markups and cleaning fees in Hostaway
Dynamic pricing considerations
Owner and guest communication tips
Live Q&A with actionable advice

00:00 – Introduction & Session Overview
01:05 – Why Airbnb is Changing Host Fees
03:54 – Who is Affected? Split Fee vs. Host-Only Fee
05:47 – Rollout Dates & PMS Connection Details
06:26 – How to Check Your Airbnb Fee Type
08:18 – Key Deadlines: October 26th & 27th
09:28 – What’s Changing: Fee Structure Explained
10:18 – Markup Calculations & Practical Examples
13:29 – How to Add/Adjust Markups in Hostaway
15:31 – Markup Application: Base Rate vs. Fees
18:03 – Simulator Demo: Offsetting New Fees
20:12 – Impact on Guest Pricing & Host Payouts
21:12 – Financial Reporting & Owner Statements
23:12 – Communicating Changes to Property Owners
25:21 – Q&A: Fee Application on Nightly Rate vs. Fees
26:58 – Understanding Markup Percentages (15% vs. 18%)
29:03 – Dynamic Pricing Tools & Fee Changes
32:13 – Previewing Guest-Facing Pricing
33:25 – How to Opt In/Out of Fee Structures
35:01 – Country-Specific Rules & Scenarios
37:08 – Bulk Editing Markups & Cleaning Fees
39:03 – What If You’re Already on Host-Only Fee?
40:52 – Does This Affect Other Channels (Vrbo, Booking.com)?
42:33 – Reservation Timing: When Do New Fees Apply?
46:20 – Best Practices: Save & Export Changes
48:50 – Dynamic Pricing Recap
49:13 – API & PMS Integration Updates
50:40 – Where to Find Fee Settings in Airbnb
51:15 – Getting Further Support
52:06 – Retroactive Application: Existing vs. New Reservations
53:12 – Conditional Charges & Cleaning Fees
54:22 – Why Use Official Airbnb Sources
55:05 – Editing Fees & Markups for Multiple Listings
56:43 – Guest Experience: What Changes for Them?
57:00 – Bulk Updating Multiple Listings
57:45 – Final Reminders & Support Links
58:06 – Closing Remarks & Next Steps

🔗 Find out how Hostaway’s Vacation Rental Software boosts your business: https://www.hostaway.com/get-free-demo

🤝 Connect with us on social media 👇
IG - /hostawaycom
FB - /hostawaycom
LI - /hostaway
X - /hostaway

🧡 About Hostaway 🧡
Hostaway is an All‑in‑One vacation rental software solution for growing property managers. From marketing and guest communication to operations and reporting, our platform helps you scale with ease. With over 100 integrated tools in our marketplace, Hostaway grows with you—whether you manage two listings or two thousand.

#vacationrental #shorttermrentals #propertymanagement #vacationrentalsoftware