Outsourcing: Philippines Vs. India

When it comes to outsourcing, two nations reign supreme, the Philippines and India. Enjoying first-mover advantage, the Indian outsourcing industry reigned supreme for years, and remains the leader in IT services to this day. However, with stronger English skills, accent neutrality, a highly Westernized culture, lower costs and solid government support, the Philippines offers a better strategic advantage. Especially for customer-facing that require excellent communication and soft skills.

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