The Outreach Services Role within the Homeless Response System

Street outreach is critical in supporting the survival and rehousing of people experiencing unsheltered homelessness, and thus plays a key role in the homeless response system.

This session will explore approaches to engaging individuals in housing while also supporting their most basic needs. Attendees will gain an understanding of street outreach’s role in the homeless response system and learn how street outreach teams can promote positive housing outcomes.

Time Stamps
00:00 Training begins
02:30 Defining street outreach
04:50 Common HRS interventions
07:30 The role of street outreach
09:00 Key components of outreach
11:00 Street outreach and the HRS
16:25 Spotlight on the Boston Encampments
27:34 Housing-focused Street outreach
30:00 Housing and Maslow's Hierarchy of Needs (and activity)
49:00 Losing a basic need
51:00 Stress responses
54:00 Trauma-informed lens
56:00 Coping mechanisms
58:00 Service engagement and stress
1:00:00 Stages of change framework
1:02:00 Philosophy shift
1:05:50 Housing-focused outreach and housing resources
1:19:00 Housing focused outreach: Problem solving conversations
1:23:00 Document readiness
1:25:25 Housing focused outreach: Overcoming barriers to housing

About the RICoC
The Continuum of Care (CoC) program promotes community-wide commitment to the goal of ending homelessness. The program provides funding for efforts by nonprofit providers and state and local governments to quickly rehouse homeless individuals and families while minimizing the trauma and dislocation caused to homeless individuals, families, and communities by homelessness.

Visit the RICoC Website: https://continuumofcareri.com/

Watch all Homeless Response System Trainings on YouTube: https://bit.ly/HRSTrainingPlaylist