Your Success with VAST: Introduction to Customer Success
Автор: VAST Data
Загружено: 2025-12-17
Просмотров: 97
Welcome to VAST Data. In this video, you’ll learn how VAST Customer Success and Support teams work together to ensure a reliable, high-performance experience throughout your VAST journey.
In this video, we'll introduce your dedicated VAST Flight Crew—a global team of engineers, customer success managers, and operations specialists available 24/7/365. This tutorial walks through how to access support, open and manage cases, and use tools like the VAST Support Portal, Uplink, Slack, Call Home, and Teleport to resolve issues quickly and efficiently.
VAST Customer Success is more than support—we’re your partners. With global coverage, rapid escalation, and deep technical expertise, we’re committed to keeping your data available and your operations running smoothly.
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