Positioning the Rising Cost of Care to Families in Hawaii with Jenny Cambra
Автор: Home Care Strategy Lab
Загружено: 2025-11-28
Просмотров: 71
Live at HCAOA—15 minute conversation with Jenny Cambra, CEO of Senior Helpers Honolulu
Highlights:
Jenny’s hospitality background and personal family experience with dementia care led her into home care.
She sees strong overlap between hospitality and home care—both people-centered service industries.
She went to nursing school to better understand and support her caregivers.
Early growth came quickly: a referral on day two and she hired 12 caregivers ahead of demand.
Her philosophy: don’t overthink it—listen to what families say they need.
Hawaii’s high cost of care requires transparency; she openly explains why they aren’t the cheapest.
Their pricing reflects strong caregiver investment: fair wages, 401(k), recognition, training, and a real career path.
They emphasize that the agency carries the liability—something families often don’t see.
Goal: keep clients safe at home with the right tools, hours, and support.
They now recommend an 8-hour/week minimum and do 90-day reassessments to track changes in condition.
Close collaboration with DME companies helps maintain safety in the home.
Aiming for CHAP certification in 2026 to validate their patient-centered standards.
[email protected]
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