Change Style Indicator® Model Explained | CSI™ 2 | Kelly McDonald

MHS' Change Style Indicator® Second Edition (CSI™ 2) offers a refined, scientifically validated framework that has been trusted by coaches, HR professionals, and change leaders for over three decades. The CSI 2 helps you recognize and adapt to different change styles across your team, fostering a culture where understanding, collaboration, and resilience can thrive.

In this video, MHS’ Manager of Research and Development, Kelly McDonald, breaks down the insights to be gained from the CSI 2, including:

• How individuals prefer to approach change—whether gradual, radical, or practical

• Why the human element is essential in effective change management

• Ways the tool supports organizational transitions, leadership development, talent selection, and team growth

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Multi-Health Systems (MHS) is a global leader in data-driven assessments and solutions across our core disciplines. For over 40 years, MHS has been at the forefront of innovation, developing scientifically validated tools that help individuals and organizations unlock their full potential.