How to Connect NetSuite to ChatGPT and Claude Using the New AI Connector

In this video, Chidi Okwudire, Prolecto’s Technology Practice Leader, demonstrates how to securely connect your NetSuite account to leading AI models (ChatGPT and Claude) using NetSuite’s AI Connector and the Model Context Protocol (MCP). You’ll see the complete setup process, from prerequisites and feature enablement to creating least-privilege roles, installing the MCP Standard Tools SuiteApp, and running real queries against live NetSuite data.

00:00 Intro
01:28 Outline
02:07 Prerequisites
02:55 NetSuite Configuration
15:06 ChatGPT Connection
30:18 Claude Connection
41:02 Wrap Up

You’ll learn how to:
Understand the basics of MCP and how it lets AI tools talk to NetSuite and other business systems
Enable the required NetSuite features (SuiteScript, OAuth 2.0, REST Web Services)
Install and configure the MCP Standard Tools SuiteApp
Design secure, least-privilege roles for AI access (read vs. create/update permissions)
Set up and test a connector from ChatGPT to NetSuite
Repeat the configuration with Claude, including extra safety controls on tools
Manage integration records, token lifetimes, and user-level access to AI tools
Troubleshoot common issues when roles, permissions, or tokens aren’t configured correctly
Explore options for connecting other MCP-compatible AI systems beyond ChatGPT and Claude

See related article here:
https://blog.prolecto.com/2025/12/06/...

Resources Mentioned in the Video:
1. NetSuite AI Connector Official Documentation: https://docs.oracle.com/en/cloud/saas...
2. MCP Official Documentation:
https://modelcontextprotocol.io/docs/...
3. OpenSuiteMCP:
https://github.com/opensuitemcp/opens...

If you are ready to seriously explore how AI can serve your NetSuite-driven business, let’s have a conversation.
https://www.prolecto.com

#NetSuite #ERP #Prolecto #AI